AI chatbots that do business on WhatsApp
WhatsApp is where your customers already are. We build AI virtual assistants that talk in natural language, connect to your systems and get real work done from a single chat, day and night.
Customers prefer to chat, and chat converts
WhatsApp lets businesses talk to clients in a space where they already feel comfortable. Brands that use it see real results.
93%
boost in sales reported by Mercedes-Benz Turkey after combining WhatsApp with its traditional marketing and sales channels. Source
Higher
conversion rates than website channels in WhatsApp campaigns, such as the one reported by Lenovo. Source
24/7
instant answers. An AI assistant never puts a customer on hold, and hands over to your team when a person is needed.
An assistant trained for your business
Just like a new employee, an AI assistant can be trained to solve complicated problems. It can read your data and run functions on it, all from one WhatsApp conversation.
Answer customer questions
Prices, stock, opening hours, order status and policies, in natural language and in your brand's tone.
Take orders and bookings
Capture orders, reservations and appointments, and send confirmations and reminders automatically.
Connect to your data
Look up your product catalogue, client records or job cards, and update them from the chat.
Create documents
Generate quotes, invoices, credit notes and purchase orders straight into your accounting software.
Understand voice notes and photos
Customers and staff can send a voice note or a photo of a receipt, and the assistant handles the rest.
Hand over to a human
When the assistant is unsure, or the customer asks, the chat is passed to your team with the full history.
Assistants we have built
Penny, your Sage accounting assistant
Penny takes your voice note or text message and turns it into a quote, invoice, customer return (credit note), purchase order or supplier invoice in Sage Business Cloud Accounting. Send her a photo of a receipt and she uploads it for you. She even helps you allocate your bank transactions in Sage.
- Create sales and purchase documents by voice note
- Snap and upload receipts from WhatsApp
- Help with allocating transactions
Restaurant virtual assistant
Takes table bookings, shares the menu and specials, answers dietary questions and sends reminders, so staff can focus on guests in the restaurant.
OnSite verification on WhatsApp
Our OnSite biometric attendance app can send secure one-time codes on WhatsApp to confirm a new employee's first photo.
From idea to live assistant
Discover
We learn your customers' most common questions and the tasks worth automating.
Design
We map the conversations, tone of voice and hand-over points to your team.
Build & connect
We set up the WhatsApp Business Platform and connect your data and systems.
Launch & improve
We go live, watch real conversations and keep improving the assistant.
WhatsApp chatbot questions
What is a WhatsApp AI chatbot?
A WhatsApp AI chatbot is a virtual assistant connected to your business WhatsApp number through the WhatsApp Business Platform. It understands natural language, answers customer questions and can carry out tasks such as looking up products, taking orders or creating documents.
Can the chatbot connect to my existing systems?
Yes. We connect assistants to your product catalogue, client database, booking system or accounting software. Our Penny assistant, for example, works directly with Sage Business Cloud Accounting.
Do I need a new phone number?
You need a number registered on the WhatsApp Business Platform. This can be a new number or an existing business number that is moved to the platform. We guide you through Meta's business verification.
What happens when the bot cannot help?
We design a hand-over so the conversation is passed to a person on your team, with the chat history, whenever the assistant is unsure or the customer asks for a human.
Let's build your WhatsApp assistant
Tell us what your customers ask most, and we will show you what an AI assistant could do for your business.